Re: I am tired, I am really tired...

Bruce McGee

Delphi Developer

Re: I am tired, I am really tired...

2007-01-05 03:18:37 PM
delphi103
Dmitry Streblechenko writes:

Quote

My checkbook is open... Just say "Type Library editor bugs are fixed"
and the check will be in the mail the next day.
A friend of mine has some beefs with the type library editor, too. Do

you have some specifics? Some QC entries should be made.
--
Regards,
Bruce McGee
Glooscap Software

OBones

Delphi Developer

2007-01-05 03:34:01 PM

Re: I am tired, I am really tired...

David Clegg writes:

Quote

David Dean [CodeGear] writes:

>When I was only a volunteer sysop, I would leave a comment that
>something was missing and wait about a month to see if the author
>ever replied.

Thats the same approach I am currently taking with all CodeCentral bugs
(which I triage every night). The author has one month to deliver more
information before I will close the report.

Does the system send emails to the author?

Cause if it does not, how does the author knows a reply has been given?

Michael Fritz

Delphi Developer

2007-01-05 04:50:11 PM

Re: I am tired, I am really tired...

"OBones" writes <news:XXXX@XXXXX.COM>:

Quote

Does the system send emails to the author?
No as far as I have seen there are no notifications. Perhaps a part to

enhance functionality?

Quote

Cause if it does not, how does the author knows a reply has been given?
That's right!

--
cu,
Michael

David Clegg

Delphi Developer

2007-01-05 05:49:49 PM

Re: I am tired, I am really tired...

OBones writes:

Quote

Does the system send emails to the author?
It does if the author explicitly asks to 'watch' a report. It is also

possible to watch entire categories, which is what I do for CodeCentral
so I can see when any reports are added or have any changes made to them
--
Cheers,
David Clegg
XXXX@XXXXX.COM
cc.codegear.com/Author/72299
QualityCentral. The best way to bug CodeGear about bugs.
qc.codegear.com
"Pffft. Who needs English? I am never going to England." - Homer Simpson

Markus.Humm

Delphi Developer

2007-01-05 07:03:47 PM

Re: I am tired, I am really tired...

David Clegg schrieb:

Quote

OBones writes:

>Does the system send emails to the author?

It does if the author explicitly asks to 'watch' a report. It is also
possible to watch entire categories, which is what I do for CodeCentral
so I can see when any reports are added or have any changes made to them

Afaik that doesn't work for the web client, does it? I just (couple of

hours ago) requested a new feature for the web client: editing the steps
of some entered request.
Greetings
Markus

Rod

Delphi Developer

2007-01-05 07:10:32 PM

Re: I am tired, I am really tired...

OBones writes:

Quote

David Clegg writes:
>David Dean [CodeGear] writes:
>
>>When I was only a volunteer sysop, I would leave a comment that
>>something was missing and wait about a month to see if the author
>>ever replied.
>
>Thats the same approach I am currently taking with all CodeCentral bugs
>(which I triage every night). The author has one month to deliver more
>information before I will close the report.
>
Does the system send emails to the author?
Cause if it does not, how does the author knows a reply has been given?
There are great experiences with the Lazarus Bug Tracker:

www.freepascal.org/mantis/my_view_page.php

David Clegg

Delphi Developer

2007-01-05 07:14:30 PM

Re: I am tired, I am really tired...

Markus.Humm writes:

Quote

Afaik that doesn't work for the web client, does it?
Sorry, I don't know. I use Jeremy Norths excellent JED, QC client,

which can be downloaded from www.jed-software.com/.
--
Cheers,
David Clegg
XXXX@XXXXX.COM
cc.codegear.com/Author/72299
QualityCentral. The best way to bug CodeGear about bugs.
qc.codegear.com
"Are you sure this is the Sci-Fi Convention? it is full of nerds!" -
Homer Simpson

Markus.Humm

Delphi Developer

2007-01-05 07:59:43 PM

Re: I am tired, I am really tired...

David Clegg schrieb:

Quote

Markus.Humm writes:

>Afaik that doesn't work for the web client, does it?

Sorry, I don't know. I use Jeremy Norths excellent JED, QC client,
which can be downloaded from www.jed-software.com/.

Yes I sometimes use it but I find the web client sometimes just more

user friendly. (nothing about JEDs software, the CFBuilder is good! and
the QC client is ok)
Greetings
Markus

Mike Niemann

Delphi Developer

2007-01-05 10:15:50 PM

Re: I am tired, I am really tired...

"David Dean [CodeGear]" <XXXX@XXXXX.COM>writes

Quote

This is also in a situation where it has been over a year since BDS
2006 was released. The number of fixes that will come with the next
version should be substantial. I have high expectations.
"next version"... That is probably not very good news to the owners of BDS

2006.
Regards, Mike Niemann

Sebastian Modersohn

Delphi Developer

2007-01-05 11:04:16 PM

Re: I am tired, I am really tired...

Quote

My checkbook is open... Just say "Type Library editor bugs are fixed" and
the check will be in the mail the next day...
What is the QC number? The Type Library Editor area has 54 QC reports, 21

open and 28 closed and only 4 reported. If its open, then there's a good
chance it is going to get fixed.

Sebastian Modersohn

Delphi Developer

2007-01-05 11:07:56 PM

Re: I am tired, I am really tired...

Quote

What can I do? Tons of QC reports. Not fixed. No response. Since Delphi 5
days or 1999.
If you find reproducible QCs which are not open or incorrectly closed, bring

them up in the .qualiycentral group (as you already did) and I will try my
best to get them opened/corrected.
Besides it is always a good idea to "advertise" for reports which are
important. The more votes a report gets, the higher the chances it is going
to get fixed.

Do-wan Kim

Delphi Developer

2007-01-05 11:08:11 PM

Re: I am tired, I am really tired...

"Mike Niemann" <XXXX@XXXXX.COM>writes

Quote

"David Dean [CodeGear]" <XXXX@XXXXX.COM>writes
news:XXXX@XXXXX.COM...

>This is also in a situation where it has been over a year since BDS
>2006 was released. The number of fixes that will come with the next
>version should be substantial. I have high expectations.

"next version"... That is probably not very good news to the owners of BDS
2006.

Regards, Mike Niemann

I agree.

Regards, Do-wan Kim.

Rod

Delphi Developer

2007-01-05 11:15:04 PM

Re: I am tired, I am really tired...

Sebastian Modersohn writes:

Quote

>What can I do? Tons of QC reports. Not fixed. No response. Since Delphi 5
>days or 1999.

If you find reproducible QCs which are not open or incorrectly closed, bring
them up in the .qualiycentral group (as you already did) and I will try my
best to get them opened/corrected.

Besides it is always a good idea to "advertise" for reports which are
important. The more votes a report gets, the higher the chances it is going
to get fixed.

--
Sebastian

I did this for years. But waiting 4 years for the fix is a kind of

torture...

Brad White

Delphi Developer

2007-01-05 11:17:09 PM

Re: I am tired, I am really tired...

"Nathaniel L. Walker" <XXXX@XXXXX.COM>writes

Quote

Chee Wee [CodeGear] writes:
>Nick Hodges (CodeGear) writes:
>
>>Some things to note:
>>
>>1. Many QC reports are in fact feature requests
>>2. Many QC reports are automated incident reports which, right now,
>>have no way of being verified and thus marked "Fixed".
>>3. Many QC reports are fixed but not marked as such.
>
>4. Many QC entries are reports without test cases.
>5. Many QC entries are requests for help on how to do something.

I think Nick has it right when he says that there needs to be alot more
SysOp'ing going on.
Sure. No one's arguing about that. OTOH, I think QC is definitely

going in the right direction. It started out as a fledgling effort and
is rapidly picking up speed. It is getting more and more integrated
into their other processes.
I for one don't fault it for not being mature yet. It has a long way
to go, and there will be more growing pains before it is done.

Quote

Fixed QC reports not marked as fixxed, there is absolutely no reason for
this to be going on.
??? You've got to be kidding. I have less than 2000 bug reports

in our system, with a lot less people entering them and a lot less
people working on them, and no automated reports, and I
can't ever seem to keep just those up to date.
All I cna say is that we work hard at it, and yet QC appears to me
to be more up to date than our system. It is just really difficult
to do. It can not be automated, which means that you are relying
on humans being consistent (translated: Doomed to failure).

Quote

Automated incident reports marked as Fixed? Why? You say no way of being
verified, but they definitely weren't "verified" as being fixxed, correct.

You are correct, but I think you misread his remark.

I stumbled over the same point and had to go back and re-read it.
"Many QC reports are automated incident reports which, right now,
have no way of being verified "
I think that we agree that this is correct.
"and thus (have no way of being) marked 'Fixed'."
Remember this is in the context of explaining why there are
a lot of issues not "fixed."
--
HTH,
Brad.

Sebastian Modersohn

Delphi Developer

2007-01-05 11:37:53 PM

Re: I am tired, I am really tired...

Quote

I did this for years. But waiting 4 years for the fix is a kind of
torture...
I understand that you're frustrated, but without specifics there's not much

to be done. So can you come up with a short list of your most pressing
issues?